General Policies and all policies listed in this notice are to promote fair and ethical trading between the buyers and sellers at Greenville Auto Auction. These policies may change at any time. It is your responsibility as a registered customer to know and understand the rules before bidding or selling. Since the auction is not a party to the contract of the sale, we make no guarantees express or implied with regard to any vehicle. The following should be used by both parties so that all are able to make well informed buying and selling choices. While it would be impossible to address every situation that may occur, most are contained in the following guide. In the event that a situation occurs not addressed in the following guidelines, the decision of auction management will be final.
The goal of Greenville Auto Auction is to create a safe environment for business and also for the protection of assets. We provide state of the art camera systems, security during normal business hours and an electrical burgler system.
In the event that a vehicle is damaged by an act of God, theft or any other event that was not caused by an employee of Greenville Auto Auction the dealer will be held responsible for the damage.
Greenville Auto Auction nor it’s employees will be held responsible for any damage done to a vehicle unless done by an employee of the Greenville Auto Auction.
This policy at anytime may be changed by the Management of Greenville Auto Auction.
1: “IF” sales: When a unit is sold subject to verification by the seller, the vehicle is considered a sold unit and the buyer is obligated to honor their original bid for a two-hour period. If the auction is not able to get in touch with the buyer or the buyer has not made a decision on a counter offer from the seller, the deal will be voided at 5:00 p.m. on sale day. When the sale is voided, the next offer made after 5:00 p.m. will be in effect.
2: “Lot sales”, “Outside sales” and “Off block sales”: Any vehicle not sold under the hammer is considered an “Off Block Sale”. All vehicles bought and sold on the premises must be processed through the auction office. Failure to do so will result in suspension of trading privileges at the auction. All off block sales are “as-is” and no arbitration (excludes frame damage, odometer discrepancy, salvage title, salvage history or flood damage), will apply.
3: Odometer: The seller must announce if the odometer is inoperable, tampered with, replaced or in excess of 100,000 miles. If the odometer on a vehicle does not show the mileage, the vehicle must be sold “True Miles Unknown”. Mileage announcements are not required for vehicles that are 10 years or older per the State of North Carolina. The auction must be notified on sale day of any odometer problems. If an odometer problem goes unannounced, the seller will be required to buy back the vehicle with reimbursement for transportation and reasonable expenses as deemed by auction management.
4: Returned Vehicles: If a vehicle has to be returned to the auction by the buyer because of the title or for any reason to do with the seller not complying with Auction or DMV rules, the seller will be required to buy back the vehicle with reimbursement for expenses as deemed acceptable by auction management.
5: Title Attached: To accommodate Buyers, Greenville Auto Auction will process title-attached deals when announced provided a minimum of 30 days for delivery is announced on the block. On the 30th day, the buyer has the right to refuse to keep car provided they contact Greenville Auto Auction to exercise that right. The Seller will be contacted within 24 hours to see if they can produce the title. If after the 24-hour period expires and the seller has not produced the title, the buyer would then be responsible to return the vehicle to the auction within the next 24 hours at their own expense. The vehicle must be returned to the auction in the same condition as when it was purchased and must not be driven more than 350 miles from the mileage listed on the bill of sale. The buyer should not sell or spend money on the vehicle until the title is received.
6: Tampering: Persons found tampering or removing equipment from vehicles will be subject to permanent ejection from the sale. Dealers/Registered Bidders are responsible for their actions and the actions of their employees and/or guest.
7: Buyers should use their discretion when purchasing a miscellaneous vehicle (e.g. boats, antiques, custom vehicles, motorcycles or mopeds, reconstructed vehicles, recreation vehicles, street rods, tractors, trailers, trucks larger than one ton, etc.)
8: The auction will not be held liable for Flood or Salvage vehicles after seven days from the purchase date.
9: Vehicles not originally manufactured for sale in the United States will not be sold. (GRAY MARKET)
10: No vehicle will be offered for sale without the vehicle identification plate. Vehicles that have a replacement VIN by DMV may be sold.
11: Weapons are not allowed on premises.
12: Dogs or pets of any kind are not allowed on premises.
13: The auction will not be responsible for lost keys as they are the responsibility of the owner of the vehicle. Key straps are available for sale in the vehicle registration area.
14: The auction is not bound by information listed in Electronic Date Vehicle histories (e.g. Carfax, AutoCheck, Carproof, etc.) and vehicles may not be arbitrated solely on that data.
15: Any payment not received by 12:00pm on Friday will be considered late and will accrue a $100 late fee per vehicle.
16: GAA does not subscribe to CARFAX. The auction will not get involved in any discrepancy regarding CARFAX. VINs are available for each vehicle prior to purchase. If you use CARFAX, please do your homework ahead of time.
Like most website operators, Greenville Auto Auction collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Greenville Auto Auction’s purpose in collecting non-personally identifying information is to better understand how Greenville Auto Auction’s visitors use its website. From time to time, Greenville Auto Auction may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Greenville Auto Auction also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.greenvillencautoauction.com blog posts. Greenville Auto Auction only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Certain visitors to Greenville Auto Auction’s websites choose to interact with Greenville Auto Auction in ways that require Greenville Auto Auction to gather personally-identifying information. The amount and type of information that Greenville Auto Auction gathers depends on the nature of the interaction.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Greenville Auto Auction may collect statistics about the behavior of visitors to its website. Greenville Auto Auction may display this information publicly or provide it to others. However, Greenville Auto Auction does not disclose your personally-identifying information.
To enrich and perfect your online experience, Greenville Auto Auction uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Applications, agreements, disclosures, and other servicing communications provided by Greenville Auto Auction, INC will be provided in English. As a result, it will be necessary for customers to speak, read and understand English or to have an appropriate translator assisting them.